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Frequently Asked Questions

Everything You Want to Know About Our Donut Shop!

Duck Donuts is more than just a donut shop. Our stores are beloved parts of each of the communities we serve. We value our guests and always want to provide them with all the information they may want or need. That’s why we’ve compiled a list of some of the most common questions we get asked, along with our answers. Read through them below and reach out to us if you have any additional questions. And when you’re ready for a donut, which you should always be, stop by your local shop to see all that we have to offer!


  • Where did Duck Donuts get its name?

    Duck Donuts got its name from the charming, family-friendly northern Outer Banks town of Duck, North Carolina. One of our first shops to open there in 2007.

  • How many different donut flavors do you have?

    Each donut can be customized with a coating, topping or drizzle, leaving you with endless combinations to create! Visit the Duck Donuts Menu and start planning your donut order.

  • Where can I find out shop locations and hours?

    Check your local store page for details as hours vary by location.
  • Where can I find out about new Duck Donuts locations opening in my area?

    Find out where we are landing next by visiting our Locations page.
  • Does Duck Donuts offer delivery?

    Yes! Many locations offer delivery via 3rd party partnerships through our website at

  • Where can I find nutritional information?

    You can find nutritional information about Duck Donuts' products on our Nutrition Information page.
  • Where can I find allergen information?

    Allergen information can be found on our Nutrition & Allergy Info page.
  • Do you offer vegan donuts?

    Generally, no. However, some shops may sell vegan donuts on specific days each month. Please contact your local shop to confirm.
  • Do you offer gluten-free donuts?

    Unfortunately, at this time we are unable to offer gluten-free donuts.
  • Can I order my donuts online?

  • Do I have to call before ordering?

    All of our donuts are made-to-order, so donut worry about calling ahead unless you have a large order (3+ dozen.) Catering orders may also be placed in advance. Contact your local Duck Donuts shop if you would like to place an order or discuss Duck Donuts catering options.
  • Does Duck Donuts cater?

    Yes. Want to feed your flock Duck Donuts? Check out our custom order options on our Catering page.
  • How do I open a Duck Donuts Franchise?

    Visit our Franchising Info page for all the information you need to get started as a Duck Donuts franchisee.
  • I want to work for Duck Donuts. How do I get a job?

    Visit our Careers page for jobs available at Duck Donuts shops near you.
  • What type of fundraisers and donations does Duck Donuts support?

    We support our local communities through our Quack Gives Back initiative. Learn more about Quack Gives Back, which is organized directly with your local Duck Donuts shop.
  • Where can I buy gift cards?

    Gift cards are available at your local Duck Donuts shop or online at